Right of withdrawal
Last updated: 2 September 2026
Withdrawal right
Consumers may withdraw from a Santander extension contract within 14 days of order without giving reasons. The withdrawal period starts on the day of order confirmation.
How to withdraw
Send an unambiguous statement (email or letter) to:
Santander Consumer Leasing GmbH
Santander-Platz 1
D-41061 Mönchengladbach
Germany
E-Mail: support@santander.it.com
Effects of withdrawal
On valid withdrawal we refund all payments received within 14 days using the original payment method. Refunds are free of charge for you.
Sample form
To Santander Consumer Leasing GmbH: I/we hereby withdraw from the contract for the extension ordered on [date]. Order reference: [ref]. Name: [name]. Address: [address]. Signature and date.